CTMS – Ohio’s Top VoIP Business Phone System Provider
VoIP can improve call quality and provide more efficient communication all around.
Customized VoIP Business Phone System
The days of traditional landline phone systems are quickly fading away. As internet connectivity improves and the use of cloud-based technology continues to increase, many businesses are looking for more efficient ways for employees to communicate. When it comes to business communications, the most important recent development in the telecom platform is a voice over internet protocol (VoIP) system.
Simply put, a hosted VoIP system is hardware and software that transmits vocal communications through an IP network. And hosted VoIP solutions are quickly becoming the industry standard for business telecom equipment. As an experienced telecom solutions provider, CTMS has helped a variety of large and small businesses improve the way their team members communicate.
For years, our technicians have provided companies with multilayered VoIP solutions that are cost effective, durable, and flexible. When you secure a hosted VoIP plan with CTMS, you will be able to scale new equipment according to the growth of your organization. With our services supporting you, you won’t have to worry about purchasing new hardware each time you bring on a new employee.
Our goal is to help make your office a more efficient and productive environment. We will work with you to support your workforce with the tools you need to help you maintain a long-term edge.
VoIP is a cost effective, durable, and flexible communication solution and CTMS is here to help you benefit from it.
Unified Communication Solutions
CTMS employs the best in VoIP technology with CTMS Bizphones, which allows us to help businesses communicate more effectively with one another. Whether you simply want to send a message to someone in your office or you need to contact a business partner who is across the globe, we’ll make it easier for you to have those conversations.
It would be a serious understatement to say that a hosted VoIP solution is more than just a traditional phone. Our VoIP telecom systems allow you to communicate more effectively through a number of outlets. No longer will you find yourself stuck playing a game of phone tag with your partners, customers, and colleagues.
Instead, you will be able to chat through various channels, such as video conference systems and quick message alerts. As long as you have a strong internet signal in place, you will be able to communicate with other people within your network with greater ease.
Extension User Features
- Account Code Tracking
- Attendant Console (Web Based)
- Busy Lamp Field (BLF)
- Built-In Chat
- Call Blocking – Inbound and Outbound
- Call Logging with Disposition
- Call Forwarding, Monitoring, Notify, and Parking
- Call Pickup
- Call Recording
- Call Return, Transfer, and Waitin
- Call Detail Records (CDRs)
- Device Auto Provisioning
- Do Not Distrub – Server Side
- Extension Dialing
- Message Waiting Indicator (MWI)
- Privacy Features
- SIP-Tapi Support
- Three-Way Calling
- Video Support
- Web User Portal
PBX System Features
- Advanced Call Distribution (ACD)
- Auto Attendants
- Call Center Suite
- Call Intercept, Monitoring, Parking, and Queues
- Caller ID Manipulation
- Configurable Feature Codes
- CRM Integrations
- Device Inventory Management
- Department Management
- Dial By Name Directories
- DID / Phone Number Management
- Distinctive Ring
- Extension Dialing
- Fraud Detection
- Group Instant Messaging
- Hot Desking
- Hunt Groups / Ring Groups
- Shared Call Apperance
- Time Frame Management
The Perfect Communication System For Your Office
If you are in need of a new VoIP business phone system for your office, contact the experienced telecom specialists at CTMS today. We provide VoIP services for small businesses and growing enterprises all across the state of Ohio and surrounding communities in southwest Pennsylvania. When you’re ready to take your business to the next level, give us a call so you can capitalize on one of our flexible VoIP solutions for better business communication.
Schedule a consultation with our team so you can learn which hosted VoIP system will be the best fit for your organization.