Customer Care When You Need It
Whenever there is an issue with your infrastructure, we will be available to solve the problem. Our frontline staff is always equipped to handle any issue that relates to your IT system. It doesn’t matter if things go beyond the typical business day, because we have a dedicated technician ready to provide remediation even after hours.
Our staff will take immediate action on most issues and assign certified technicians to tackle matters as quickly as possible. We will troubleshoot the problem and follow up with necessary maintenance or repairs in as little as four hours.
We treat each service request as a critical priority, so we won’t stop until the job is completely finished. Whether you are working a graveyard shift in a manufacturing facility or need to migrate your data into a cloud-based data center with minimal downtime, you can always count on CTMS to meet your IT needs.